Contact Us

General enquiriesqueries@eqr.co.nz
Complimentscompliments@eqr.co.nz or fill out our feedback form
Complaintscomplaints@eqr.co.nz  View more information about our complaints procedure

Supplierssupplier@eqr.co.nz
Contractorscontractor@eqr.co.nz
Mediamedia@eqr.co.nz

Or telephone 03 341 9900

Fletcher EQR Hubs

Hub contact details

The map above indicates the physical location of each Fletcher EQR Hub. While our Hubs manage repair work within the surrounding suburbs there will be cases in which the work is managed by another Hub. If one of our Hubs has been in contact with you about your repairs you should contact this Hub for any further information you need. If this has not yet happened, contact should be through the EQC call centre on 0800 DAMAGE.

Akaroa Site Office

62 rue Lavaud, Akaroa.
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9985

Colombo Hub

(Also managing repairs in Banks Peninsula)
66 Colombo Street
Beckenham
Tel: 03 341 9909

Riccarton Hub

Address: 145 Blenheim road, Riccarton.
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9919

Blenheim Hub

526 Blenheim Road (just near the Main South Road Roundabout)
Telephone: 03 3419955

Lincoln Site Office (now closed)

The Lincoln team has now relocated to our Blenheim hub.
Details are above.  Tel: 03 341 9955   

Westminster Hub

280 Westminster St, Mairehau
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9995

Pages Hub

(Also managing repairs in North Canterbury)
250 Pages Road
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9979

Pages Customer Centre

Appointments can be made to see experienced EQC Community Contact Team members or a Fletcher EQR Community Liaison officer at our new Pages Road Customer Centre.
The team is available for questions about your upcoming repair, or for any EQC claim issue.

Call 0800 326 243 to book an appointment from 8.30am to 4pm Monday – Friday.
Email: queries@eqr.co.nz.
Pages Customer Centre is at 250 Pages Road, Aranui, Christchurch.

Ensors Hub

135 Ensors Road, Woolston
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9954

Ensors Customer Centre

Appointments can be made to see experienced EQC Community Contact Team members or a Fletcher EQR Community Liaison officer at our new Ensors Road Customer Centre.
The team is available for questions about your upcoming repair, or for any EQC claim issue.

Call 0800 326 243 to book an appointment from 8.30am to 4pm Monday – Friday.
Email: queries@eqr.co.nz.
Ensors Customer Centre is at 135 Ensors Road, Woolston.

 

Downloads

 

 

Homeowners guide

Guide to the Earthquake Recovery repair process with Fletcher EQR.

 

 

Download Fletcher EQR Policies

 
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