Contact Us

General enquiriesqueries@eqr.co.nz
Complimentscompliments@eqr.co.nz or fill out our feedback form
Complaintscomplaints@eqr.co.nz  View more information about our complaints procedure

Supplierssupplier@eqr.co.nz
Contractorscontractor@eqr.co.nz
Mediamedia@eqr.co.nz

Or telephone 03 341 9900

Fletcher EQR Hubs

Hub contact details

The map above indicates the physical location of each Fletcher EQR Hub. While our Hubs manage repair work within the surrounding suburbs there will be cases in which the work is managed by another Hub. If one of our Hubs has been in contact with you about your repairs you should contact this Hub for any further information you need. If this has not yet happened, contact should be through the EQC call centre on 0800 DAMAGE.

Akaroa Site Office

(Satellite for Colombo Hub)
62 rue Lavaud, Akaroa.
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9985

Colombo Hub

(combining teams from former Beckenham, Addington, Lyttelton hub teams)
66 Colombo Street
Beckenham
Tel: 03 341 9909

Riccarton Hub

(Former Fendalton and Burnside teams)
Address: 145 Blenheim road, Riccarton.
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9919

Blenheim Hub

(combining teams from former Middleton, Rolleston, and Southern hub teams)
526 Blenheim Road (just near the Main South Road Roundabout)
Telephone: 03 3419955

Lincoln Site Office

Hurunui Building,
Lincoln University, Gate 3 Springs Rd, Lincoln
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9981

Lyttelton Office (appointments only)

Our Lyttelton office is available for arranged appointments only. 
Teams working on Lyttelton repairs are now based at our Colombo hub, located at:
66 Colombo Street,
Beckenham.
Tel: 03 341 9909

Lyttelton Office
41 Winchester Street
(on the corner of Dublin and Winchester St)
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9956

Westminster Hub

(combining teams from former Mairehau, Kaiapoi and Bishopdale hub teams )
280 Westminster St, Mairehau
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9995

Pages Hub

(combining former North New Brighton and Aranui hub teams)
250 Pages Road
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9979

Pages Customer Centre

Appointments can be made to see experienced EQC Community Contact Team members or a Fletcher EQR Community Liaison officer at our new Pages Road Customer Centre.
The team is available for questions about your upcoming repair, or for any EQC claim issue.

Call 0800 326 243 to book an appointment from 8.30am to 4pm Monday – Friday.
Email: queries@eqr.co.nz.
Pages Customer Centre is at 250 Pages Road, Aranui, Christchurch.

Rangiora Site Office (appointments only)

Our Rangiora office is open for arranged appointments only.
If you would like to arrange a meeting please telephone 03 341 9979 or email queries@eqr.co.nz
 

Ensors Hub

(combining teams from former Woolston and Ferrymead hubs )
135 Ensors Road, Woolston
PO BOX 80 105,Riccarton, Christchurch 8440
Tel: 03 341 9954
 

Ensors Customer Centre

Appointments can be made to see experienced EQC Community Contact Team members or a Fletcher EQR Community Liaison officer at our new Ensors Road Customer Centre.
The team is available for questions about your upcoming repair, or for any EQC claim issue.

Call 0800 326 243 to book an appointment from 8.30am to 4pm Monday – Friday.
Email: queries@eqr.co.nz.
Ensors Customer Centre is at 135 Ensors Road, Woolston.

 

Downloads

 

 

Homeowners guide

Guide to the Earthquake Recovery repair process with Fletcher EQR.

 

 

Download Fletcher EQR Policies

 
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