Thank you very much for all your help and all you have done. We had our household contents re-instated yesterday and the guys were awesome. I just think you probably some negative publicity a lot of the time and I just wanted to say thank you and let you know that we appreciate it. Having people move things for me was a totally new experience to me and obviously I helped as much as I could, but I felt lazy compared to what they were doing. They made it a real pleasure, if that's the right word, even my husband was impressed. There were three guys and they were great guys to have around the house. Please pass this on to the relevant people and thanks again for organising it and for everything that you have done.
Benefits of a Managed Repair
Years of experience in the building trade have equipped Burnside resident Peter Harris with the knack of spotting a job well done.
And he’s enthusiastic about the work done by Phil Clarke & Son Decorators on his Burnside Crescent home that was badly damaged by the major earthquakes. Peter and his family moved out for four weeks so that repairs could be undertaken as part of the Canterbury Home Repair Programme.
“Every room bar the toilet and laundry had cracks in the walls, the ceilings in the living room and hallway were also cracked, about a quarter of the exterior bricks fell off and the cement for the tiles was also damaged.”
Asbestos also proved an issue in the ceilings, which were replaced and the house was repainted inside and out. When the work was finished Peter and his family moved in with neighbours for two weeks so he could lay new carpet.
He’s delighted with his renovated home that’s now as good as new. “You hear all these horror stories but I think people expect too much. I’ve been in the building trade for 25 years and I know a good job when I see one. It really helped I’d been in the trade and knew what to expect.”Fletcher EQR Contract Supervisor Phil Clarke says his team of workers from Chile, China, Argentina, England “and a token Kiwi” had few problems with the project and it helped that Peter “was great to deal with”.
Thousands of Christchurch homeowners have chosen to have managed repairs as part of the Canterbury Home Repair Programme not only to their own home but to rental properties they own as well.
Chris Moore is one of these and says the repairs to his Shirley property gone not have been easier. “The process worked tremendously well. The communication was great; there were no problems despite what you hear. It just went really, really well.”
Chris thought it was easier to let Fletcher EQR manage the repairs and would not have chosen to opt out in this situation. The house had the whole interior redecorated to some degree with painting, plastering and a small amount of carpet replaced. Brickwork was redone to nearly a third of the exterior and alongside the repair the earthquake damage to paths and patios were fixed.He says his tenants had to move out for a month to allow the work to be done but the accredited contractor Gibson Decorators & Sons Limited finish on schedule. “It was seamless, the finish was high quality. They made decision-making easy and were friendly and polite.”
To Kevin and Dean,
A very big thank you for the professional way you sorted the repairs to our house in Hanmer Springs. The process went very well, with clear and effective communication from Dean on a regular basis. On viewing the house prior to sign off I was extremely happy with the workmanship and the clean and tidy presentation of the house post the extensive repairs.
I suppose we all get negative publicity at times, so I thought it appropriate to give some positive feedback and our sincerest thanks .
Thank you to Bernie (Fletchers) and especially to Ian and Wayne and their workers from Quality Trade Decorators Ltd for their work on our earthquake repairs. They were friendly and professional and we were impressed by the respect they gave, not only to us, but to our home while they were working on the repairs. Their workmanship was spot-on and we were very grateful for the repairs being done efficiently and to schedule. Thank you.
My husband and I are homeowners in Riccarton and have recently had our house fixed. We just wanted to say how impressed we were with the professionalism, great attitude and service that we received from Constructa (Gary) and Jason (EQR). The service was efficient and friendly and we had a very positive experience. The workmanship was excellent and we had practically nothing on the defect list! Well done EQR!